Privacy Policy

Momentum Coaching & Facilitation

Effective Date: 31 August 2025

Momentum Coaching & Facilitation (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly. This policy outlines how we collect, use, store, and protect your data.

1. What We Collect

We may collect personal information such as:

• Your name, email address, phone number (via contact forms or direct communication)
• Any information you choose to share when booking sessions or making enquiries

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide coaching, consulting or facilitation services
• Communicate with you about your sessions or upcoming events
• Improve our services and website experience

In future, we may use your information to:

• Send newsletters or updates (with your consent)
• Analyse website usage via tools like Google Analytics
• Enable bookings via third-party tools like Calendly

3. Cookies and Website Tracking

Our website uses cookies to improve functionality and user experience. These may include:

• Session cookies for navigation
• Future use of analytics or tracking tools

You can manage cookie preferences through your browser settings.

4. Data Storage and Security

We store data securely, primarily on local devices and trusted platforms. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access.

5. Third-Party Services

We may use third-party services (e.g. Calendly, email platforms) to support our operations. These providers may collect or process data on our behalf and are subject to their own privacy policies.

6. Coaching Confidentiality

All coaching conversations are treated with strict confidentiality. Notes and records from coaching sessions are stored securely and are not shared with third parties unless required by law or with your explicit consent. We are committed to creating a safe and respectful space for personal and professional growth.

7. Access and Updates

You may request access to your personal information or ask us to correct or delete it by contacting us at: matthew.harter@momentumcf.com.au

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.